Training Program Manager
Core
Design and execute training initiatives to enhance the capabilities of Product Support and Risk Operations teams at Stripe.
Role type
Training Program Manager
Builds
Strategic training programs, curricula, and learning content for global operations teams.
Domain
Financial technology / Corporate Training & Development
Required skills
Instructional design, curriculum development, data analysis for training evaluation, stakeholder management, cross-functional collaboration, program strategy, adult learning principles, content creation (multimedia/e-learning), assessment design.
Preferred skills
Learning management systems (LMS) experience, technology adaptability, complex information distillation, scalable solution design, presentation skills.
Technologies
LMS, e-learning platforms, multimedia tools, data analysis tools.
Responsibilities
Design learning curricula aligned with business strategy; partner with business leaders to develop relevant training programs; analyze metric data to evaluate training impact; harmonize training efforts across global delivery centers.
Seniority
Mid-level, hands-on IC
