Lead Experience Designer
Core
Lead Experience Designer driving technology projects and digital product development for clients through multi-disciplinary collaboration.
Role type
Senior Lead Experience Designer
Builds
Bespoke software, digital products, and services
Domain
Technology consulting, digital transformation
Required skills
Experience design, user research, service design, digital product design, interface design, visual design, journey mapping, service blueprinting, design systems, workshop facilitation, strategic decision-making, research methods (context analysis, interviews, user testing), stakeholder management, mentoring, public speaking
Preferred skills
Enterprise/SaaS experience, portfolio in web and mobile
Technologies
Design tools, prototyping tools, research platforms
Responsibilities
Lead delivery and design of technology projects transforming client workflows; Facilitate workshops and develop design strategies; Apply research methods to present findings to clients and teams; Set design hypotheses for delivery teams; Assess project scope, risks, and updates; Communicate design deliverables to balance client and team expectations; Mentor teammates on design methods and tools; Advocate experience design expertise externally through conferences and webinars
Seniority
Senior, hands-on IC with leadership responsibilities
