Branch Supervisor
Core
Supervise fleet operations and last-mile delivery staff to ensure on-time product delivery and operational excellence for Takealot's e-commerce logistics.
Role type
Mid-level operations supervisor (logistics/fleet)
Builds
Last-mile delivery services for e-commerce customers
Domain
E-commerce logistics and fleet management
Required skills
Fleet management, staff supervision, KPI tracking, incident reporting, cash reconciliation, staff training, 5S housekeeping, health and safety compliance, vehicle maintenance scheduling, labor cost management
Preferred skills
Tertiary qualification, experience with vehicle tracking systems, computer literacy (Excel, Word, PowerPoint), formal staff appraisal experience
Technologies
Vehicle tracking systems, Excel, Word, PowerPoint
Responsibilities
Supervise fleet and secondary roles; ensure on-time delivery; maintain fleet and manage vehicle services; conduct daily staff meetings for KPI feedback; train and supervise drivers and admin staff; manage daily staff and overtime; generate performance reports; reconcile COD cash; implement 5S and health/safety standards; handle accident/incident reports.
Seniority
Mid-level, hands-on IC
