Senior IT Systems Engineer
Core
Senior IT Systems Engineer supporting SaaS-based Collaboration and Endpoint Management platforms, ensuring security, scalability, and optimization of core tools.
Role type
Senior IC IT Systems Engineer (SaaS & Endpoint Management)
Builds
Secure, scalable, and optimized collaboration and endpoint management platforms for global commerce operations.
Domain
Technology / SaaS / Global Trade Logistics
Required skills
SaaS platform administration, endpoint management (Mac/Windows), security compliance, automation scripting (Python/PowerShell), IAM concepts, RBAC models, system monitoring, Tier 3 support
Preferred skills
Vendor management, technical operating procedures development, cross-functional collaboration
Technologies
Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, Intune
Responsibilities
Administer and provide escalation support for SaaS platforms; implement and maintain policies, software deployment, patching, and security compliance for endpoints; develop automation scripts and workflows; monitor system health and proactively resolve issues; collaborate with cross-functional teams for SaaS tool integration; perform investigations/discovery for Legal and HR; onboard new applications for single sign-on; provide Tier 3 IT support.
Seniority
Senior, hands-on IC
