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Staff UX Researcher

Toronto💼 Full-time💰 $140,000–$140,000🗓 2026-09-24 → 2026-09-29

Core

Construct and own an AI-forward research roadmap for Identity, Security, and AI product pillars, defining user experiences for non-deterministic AI agents and automated workflows.

Role type

Staff-level individual contributor UX Researcher (AI/Security)

Builds

Enterprise platforms for developers, administrators, and security teams

Domain

Identity, Security, Artificial Intelligence

Required skills

Qualitative research (contextual inquiry, cognitive walkthroughs), Quantitative research (surveys, behavioral telemetry, statistical modeling), AI tool integration, Prompt engineering, Cross-functional leadership, Strategic problem solving, Storytelling, Mentorship

Preferred skills

Security product experience, Developer/technical audience experience, SQL, R, Python, Cluster Analysis, A/B Testing, Human-in-the-Loop UX Evaluation, Synthetic Data Validation

Technologies

Agentic tools, AI workflows, Statistical modeling tools

Responsibilities

Lead foundational and evaluative research to inform strategic product decisions; Execute mixed-methods research to evaluate AI products; Integrate AI tools to scale research operations; Facilitate cross-discipline collaboration for executive alignment; Solve complex problems across security and admin workflows; Cultivate deep knowledge of diverse user audiences; Represent research insights to diverse organizational audiences

Seniority

Staff, hands-on IC with mentorship responsibilities

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