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Technical Writer

Toronto💼 Full-time💰 $72,000–$72,000🗓 2026-09-28 → 2026-09-29

Core

Architecting and editing technical documentation for a developer platform, ensuring accuracy for both human readers and machine consumption.

Role type

Senior Technical Writer (Developer Documentation)

Builds

API references, integration guides, and conceptual documentation for a customer engagement platform.

Domain

Marketing Technology / Developer Experience

Required skills

Information architecture, technical editing, Git, Markdown, YAML, docs-as-code workflows, LLM/AI tooling usage, API documentation, stakeholder management

Preferred skills

Experience with SDKs, knowledge of customer engagement platforms, data-driven decision making

Technologies

Git, Markdown, YAML, LLMs

Responsibilities

Define metadata, taxonomy, and guidelines for AI-assisted drafting workflows; Review and verify machine-generated prose and code samples; Write and revise API references and integration guides; Maintain the documentation GitHub repository; Collaborate with Product, Engineering, and Support teams to validate platform behavior.

Seniority

Senior, hands-on IC

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