Staff Product Manager, Billing & Entitlements
Core
Define and own the product strategy for entitlements and billing, managing the customer journey from purchase through usage, overage, and reporting for subscription and usage-based plans.
Role type
Staff Product Manager (Billing & Entitlements)
Builds
Consumption-based billing features, entitlement flows, and usage reporting dashboards
Domain
SaaS / Enterprise Content Management / Billing
Required skills
Entitlements and licensing strategy, Usage-based billing, GTM enablement, Cross-system architecture, Stakeholder management, Data integrity and reconciliation
Preferred skills
AI integration, Complex deal support, Pricing strategy
Technologies
Enterprise content management platforms, Billing systems
Responsibilities
Lead product strategy for entitlements and billing across self-serve and sales-led motions; Partner with Engineering and Design to deliver checkout, trial-to-paid, and contract flows; Collaborate with Sales and post-sales to translate customer insights into requirements for allotments and overage policies; Own the product platform for new consumption-based billing features; Align senior stakeholders by triaging requests and communicating trade-offs; Enable GTM with positioning and value narratives for usage and upgrades.
