Parts Lead, Dealership Operations
Core
Lead dealership parts operations, facilities management, and OEM standards to drive customer satisfaction and profit growth.
Role type
Senior IC operations lead (automotive dealership parts)
Builds
Parts inventory, service operations, and dealership facilities
Domain
Automotive retail / Dealership operations
Deliverable
product features
Required skills
Parts operations management, facilities management, team leadership, process improvement, customer experience optimization, compliance management, project delivery, data analysis, decision-making
Responsibilities
Drive execution of operating standards (5S, safety, visual management), improve customer experience and first-time fix rate, lead and develop parts associates, mentor team members, identify and implement process improvements, hold teams accountable for performance metrics