Team Lead, Market Operations - Dallas (Hutchins), TX
Core
Lead local market operations for a car vending business, managing hub logistics, team performance, and customer experience.
Role type
Senior Team Lead (Operations & People Management)
Builds
Local car vending hubs, customer delivery experiences, and team performance metrics
Domain
Automotive retail / Direct-to-consumer sales
Required skills
Team leadership, employee coaching, operational management, strategic planning, process improvement, problem-solving, customer experience management, physical stamina
Preferred skills
Salesforce, Tableau, logistics management, analytical thinking
Responsibilities
Recruit, onboard, and train Customer Advocates; conduct performance reviews and set goals; monitor operational reports; manage complex customer issues; perform physical tasks like car washing and vehicle delivery; drive production in a fast-paced environment.
Seniority
Senior, hands-on IC with management responsibilities