Social Links Community Connector
Core
Support older customers to identify preferences and connect with social experiences within ACH Group and the broader community.
Role type
Community connector / Social program coordinator
Builds
Social Link experiences and community engagement programs for older adults
Domain
Aged care / Health and wellness
Deliverable
product features
Required skills
Customer service, interpersonal communication, motivation and engagement, documentation, computer skills, risk management planning
Preferred skills
Tertiary education in health/community services, Certificate IV in Community Services/Aged Care, driver's licence with reliable vehicle
Technologies
Ecliptix
Responsibilities
Match customers to relevant social experiences, follow up on customer referrals, provide individual planning and coaching for complex/high-risk customers, participate in group co-design and evaluation, promote social experiences internally and externally
Seniority
Part-time (0.8 FTE), fixed-term
