Store Manager - Zales Outlet - Outlets of Des Moines
Core
Lead day-to-day operations of a single jewelry store to achieve sales, profitability, customer satisfaction, and team development.
Role type
Store Manager
Builds
Jewelry retail store operations
Domain
Retail / Jewelry
Required skills
Retail sales leadership, inventory control, visual merchandising, sales strategy, team coaching, customer service management, financial performance management, conflict resolution, operational compliance
Preferred skills
Jewelry industry experience, Diamond Council of America (DCA) certification, specialty retail background
Technologies
MS Office, POS systems, inventory management software
Responsibilities
Coach and develop store staff on operations, sales techniques, and product knowledge; Attain sales projections and quotas while controlling expenses and discounting; Ensure compliance with company policies and maintain store cleanliness; Manage inventory control and merchandise transfers; Foster a diverse and inclusive work environment; Analyze reports to identify trends and operational improvements.
Seniority
Mid-level management
