Store Manager - Zales - Eastchase Plaza
Core
Lead day-to-day operations of a single jewelry store to achieve sales, profitability, and customer satisfaction goals.
Role type
Store Manager
Builds
Jewelry retail store operations and customer experiences
Domain
Retail / Jewelry
Required skills
Retail sales management, team coaching and development, inventory control, visual merchandising, sales strategy execution, customer service leadership, financial performance management, conflict resolution, operational compliance
Preferred skills
Jewelry industry experience, Diamond Council of America (DCA) certification, specialty retail background
Technologies
MS Office, POS systems, inventory management software
Responsibilities
Coach and develop store staff in operations, sales, and customer service; drive sales projections and profitability; ensure brand representation and store visual standards; manage inventory and repair departments; handle customer issues and complaints; maintain compliance with company policies; work flexible schedules including opening/closing shifts and weekends.
Seniority
Mid-level management
