Store Manager - Zales Outlet - Woodbury Common Premium Outlets
Core
Lead day-to-day operations of a single jewelry store to achieve sales, profitability, and customer satisfaction goals.
Role type
Store Manager (Retail)
Builds
Jewelry retail store operations and customer experiences
Domain
Retail / Jewelry
Deliverable
product features
Required skills
Retail sales management, team coaching and development, inventory control, visual merchandising, sales strategy execution, customer service leadership, financial performance management, conflict resolution, operational compliance
Preferred skills
Jewelry industry experience, Diamond Council of America (DCA) certification, specialty retail background
Technologies
MS Office, POS systems, inventory management software
Responsibilities
Coach and develop store staff in operations, sales, and customer service; attain sales projections and quotas; control expenses, payroll, and discounting to maximize profit; ensure brand representation and store visual standards; manage inventory and merchandise transfers; handle customer issues and complaints; maintain compliance with company policies; work flexible schedules including opening/closing shifts and weekends.
