Data Scientist I - CX Analytics
Core
Apply data science, analytics, and AI to transform structured and unstructured data into actionable insights that improve customer and business outcomes.
Role type
Junior IC data scientist (customer experience analytics)
Builds
Predictive models, data assets, and analytical solutions for customer experience optimization
Domain
Insurance / Financial Services / Customer Experience
Deliverable
production ML models
Required skills
SQL, Python, statistical modeling, data visualization, machine learning, data extraction/transformation
Preferred skills
API integration, web scraping, feature selection, financial services domain knowledge
Technologies
DB2, SQL Server, Teradata, Jupyter, statistical packages
Responsibilities
Design and execute analytical solutions using statistical and data mining methods; Integrate large volume of data from different sources; Construct predictive models using machine learning; Interpret results and communicate findings to stakeholders; Support integration of solutions within existing business processes using automation techniques.
Seniority
Junior, entry-level IC
