Senior Cybersecurity Incident Coordinator
Core
Coordinate complex cybersecurity incidents for customers, aligning stakeholders and managing operational workstreams to ensure effective response outcomes.
Role type
Senior Cybersecurity Incident Coordinator (Customer-Facing)
Builds
Proactive and reactive cybersecurity engagements for enterprise customers
Domain
Cybersecurity / Incident Response / Enterprise Security
Deliverable
client delivery
Required skills
Incident coordination, stakeholder management, capacity planning, operational judgment, record keeping, shift flexibility, technical fluency in enterprise cybersecurity
Preferred skills
High-pressure incident response coordination, capacity planning, project management, process design, NIST CSF familiarity, MITRE ATT&CK familiarity, ISO 27001 familiarity, scripting/automation experience
Technologies
Defender Experts, Microsoft Cloud, KQL
Responsibilities
Coordinate intake and pre-engagement scoping with customers and technical leads; Manage engagement staffing and capacity; Maintain escalation pathways and track progress; Lead daily and weekly operational standups; Partner with technical leads to translate investigation findings; Maintain and improve incident management procedures
Seniority
Senior, hands-on IC with operational leadership
