Business Operations Manager
Core
Monitoring and improving gross margins through detailed analysis of billings, costs, systems, tools, processes, and metrics for the Customer Experience Business Unit.
Role type
Business Operations Manager
Builds
Operational efficiencies and process optimizations for EV charging services
Domain
Electric vehicle charging / Customer Experience
Deliverable
dashboards & analysis
Required skills
P&L forecasting, data analytics, inventory management, vendor management, process optimization, cross-functional coordination, financial metrics analysis
Preferred skills
Business Controllership experience
Technologies
Tableau, Jira, Confluence, MS applications
Responsibilities
Own forecasting of the Services P&L, drive continuous improvements through data analytics, collaborate with services leadership to implement operational efficiencies, report metrics and maintain dashboards, enable discount reporting, establish partnerships with key stakeholders
Seniority
Senior, hands-on IC
