Medical Receptionist - Training Provided!
Core
Front office specialist acting as the first point of contact for patients in an eyecare clinic, managing check-in/out, scheduling, and administrative tasks.
Role type
Front Office Specialist
Builds
Patient check-in/out experience and office operations
Domain
Healthcare / Eyecare
Deliverable
dashboards & analysis
Required skills
Customer service, phone etiquette, insurance verification, payment collection, patient flow management, cash reconciliation, Microsoft Office proficiency, HIPAA compliance
Preferred skills
Medical office experience, optometry or ophthalmology experience
Responsibilities
Greet patients and provide customer service, answer phones, verify insurance authorizations, collect payments, manage patient flow, complete daily cash reconciliations, perform general office duties
Seniority
Entry-level, 1+ years in customer-facing role