IT Systems Officer
Core
Day-to-day operation, maintenance, and support of IT infrastructure including servers, networks, and software applications to ensure stability, security, and efficiency for e-commerce operations.
Role type
IT Systems Administrator
Builds
Stable and secure IT infrastructure supporting e-commerce business operations
Domain
E-commerce / Retail IT Infrastructure
Required skills
Windows server administration, Linux server administration, network administration, network troubleshooting, hardware troubleshooting, software troubleshooting, system monitoring, security protocol implementation, vendor liaison, inventory management, documentation management
Preferred skills
e-commerce platform experience (Shopify, Magento), database administration, cloud computing services (AWS, Azure, Google Cloud), ITIL framework knowledge
Technologies
Windows, Linux, routers, switches, firewalls, CCTV, Wi-Fi access points, AWS, Azure, Google Cloud, Shopify, Magento
Responsibilities
Install, configure, and maintain servers and operating systems; manage and maintain network infrastructure; provide first-level technical support for hardware and software issues; monitor system performance and perform preventative maintenance; implement and maintain security measures; maintain system configuration and troubleshooting documentation; liaise with IT vendors for procurement and support; assist with IT project implementation and testing; track and manage IT hardware and software inventory
Seniority
Mid-level, hands-on IC