IT Systems Engineer
Core
Own day-to-day IT operations for a fully remote company, managing service desk, user access, device fleet, and security compliance.
Role type
Senior IT Systems Engineer (Infrastructure & Support)
Builds
Company-wide IT infrastructure, security posture, and operational efficiency
Domain
Insurtech / SaaS / Cloud Infrastructure
Deliverable
infrastructure
Required skills
IT systems administration, Google Workspace administration, macOS MDM management, AWS IAM basics, shell scripting or Python, security tooling triage, documentation, process improvement
Preferred skills
SOC 2/PCI audit experience, Wiz or Datadog experience, SaaS engineering support experience
Technologies
Google Workspace, Slack, AWS, Wiz, Datadog, MDM (Jamf/Iru), endpoint protection
Responsibilities
Triage and resolve IT requests via service desk; Provision and manage user access across SaaS stack; Manage Mac fleet procurement, repair, and inventory; Administer company tooling; Support security program by triaging alerts; Collect evidence for SOC 2/PCI audits; Document runbooks and processes; Automate tasks using scripting
Seniority
Senior, hands-on IC