Licensed Customer Success Associate
Core
Provide product, technical, and educational support to potential and existing customers via omni-channel communication, process applications, and conduct video notary sessions.
Role type
Customer Success Associate (Customer Service)
Builds
Figure's blockchain-native home equity financing platform and related financial products
Domain
Fintech / Blockchain / Consumer Finance
Deliverable
client delivery
Required skills
Customer service, problem-solving, attention to detail, communication, process improvement, technical troubleshooting, multi-vendor coordination, compliance training, security awareness, organizational skills, adaptability
Preferred skills
Mortgage Loan Originator (MLO) license, BA/BS degree
Technologies
Blockchain platforms, video notary tools, multi-channel communication systems
Sourced via greenhouse · Listed on CareerPlan, which tracks 855,000+ jobs from 20+ sources.