Shop Mitarbeiter (m/w/d) in Vollzeit
Core
Provide on-site customer service, ticket sales, and passenger coordination for Flix buses at the Munich ZOB station.
Role type
Frontline retail and customer service associate
Builds
Ticket sales, passenger check-in, and information distribution for a bus transit service
Domain
Public transportation / Retail
Deliverable
product features
Required skills
Customer service, ticket sales, passenger coordination, information distribution, PC and email proficiency
Preferred skills
Experience in customer service, retail, or airport environments, English language skills
Responsibilities
Consult customers and passengers, sell tickets, ensure smooth pre-departure processes, coordinate passengers for check-in, distribute informational materials, create a positive customer experience, contribute to process improvements
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