Senior Manager, Content Delivery
Core
Oversees end-to-end course implementation and operational management of online course presentations for the Executive Education portfolio, ensuring zero-defect platform setup and quality assurance.
Role type
Senior Manager, Content Delivery Operations
Builds
Online course presentations, cohort management systems, and automated certification workflows for global university partners.
Domain
Higher Education Technology / EdTech
Required skills
LMS administration, LTI integration, automated data pipelines, gradebook configuration, cohort management, SLA governance, process optimization, stakeholder management
Preferred skills
Master's degree in Business, IT, or Education, experience with AI-assisted workflows
Technologies
Learning Management Systems (LMS), LTI, automated data pipelines, gradebook algorithms
Responsibilities
Lead end-to-end presentation setup and environment cloning; oversee module release schedules and cohort calendars; manage gradebook algorithms and certification workflows; integrate third-party educational tools; monitor post-launch group stabilization; establish quality assurance protocols; manage delivery risks and vendor escalations; develop strategic performance metrics and executive reporting.
Seniority
Senior, hands-on IC with management responsibilities