Service Coordinator | Office & Administration All -Rounder
Core
Administrative management and customer service coordination for a residential and commercial painting and decorating company.
Role type
Service Coordinator (Administrative & Operations)
Builds
Scheduling service calls, managing customer databases, and supporting sales operations.
Domain
Construction / Painting & Decorating
Deliverable
dashboards & analysis
Required skills
Database management, Microsoft Office Suite, customer service, scheduling, market research, complaint resolution, sales support, multi-tasking, organizational skills
Preferred skills
Experience in trade-based service environments, creative and analytical thinking
Responsibilities
Monitor customer requirements and maintain company reputation, schedule service calls and follow up on quotes, manage employee schedules, act as liaison between clients and company, resolve issues and complaints, assist in closing sales and acquiring new clients, provide input on promotional material design, conduct market research on customer trends.
Seniority
Individual Contributor, Mid-level
