Field Service Technician
Core
On-site servicing, inspections, breakdown support, and repairs for access equipment including elevating work platforms, telehandlers, and lighting towers.
Role type
Field Service Technician (Mechanical/Hydraulic/Electrical)
Builds
Maintains operational readiness of mobile elevating work platforms and related access equipment for construction and utility customers.
Domain
Construction equipment / Access industry
Deliverable
physical/clinical work
Required skills
Mechanical systems, hydraulic systems, electrical systems, diesel engines, on-site troubleshooting, customer liaison, technical documentation, inventory management, sales lead generation
Preferred skills
Trade qualification in elevating work platform technology, heavy vehicle, automotive, or auto electrical
Technologies
Hydraulic hoses, diesel engines, machine manuals
Responsibilities
Perform inspections, servicing, and repairs on customer premises; troubleshoot and fix equipment on-site to minimize transport; complete required paperwork and inspection forms; liaise with technical support and interpret manuals; conduct van audits and stock takes; generate sales and service leads; maintain labor utilization rates.
Seniority
Entry to Mid-level, hands-on IC