Senior Program Manager, Insights Program Management
Core
Own the delivery and relationship for a portfolio of Tendo Insights customers from contract signature through go-live and steady-state value realization.
Role type
Senior Program Manager (Implementation)
Builds
Customer implementation plans and value realization for healthcare clients
Domain
Healthcare technology / SaaS
Deliverable
product features
Required skills
cross-functional rollout management, stakeholder alignment, organizational politics navigation, executive presentation, partner management, project planning
Preferred skills
experience with hospital executives, managing concurrent engagements
Responsibilities
Build and run implementation plans, manage multiple concurrent customer engagements, navigate organizational politics inside customer accounts, represent the company in front of hospital executives, partner with Sales, Product, and Support to ensure realistic commitments
Seniority
Senior, largely autonomous IC