Empfang / Anmeldung / Sekretariat Patienten Service Center (m/w/d)
Core
Front-desk receptionist and patient service coordinator managing check-ins, scheduling, and inquiries for a healthcare network.
Role type
Front-desk receptionist / Patient service coordinator
Builds
Patient intake workflows, appointment scheduling, and administrative documentation for healthcare facilities
Domain
Healthcare administration
Deliverable
product features
Required skills
German (fluent), telephone communication, appointment scheduling, document scanning and sorting, data entry, confidentiality
Preferred skills
Basic healthcare knowledge, empathy, reliability, proficiency with modern communication tools
Responsibilities
Greet patients at the reception desk, handle patient inquiries via email and phone, schedule appointments using Doctolib, maintain data in information systems, scan, print, and sort documents
Seniority
Entry-level to Junior