Customer Service Coordinator
Core
Front office reception, property management, and customer service for student apartments.
Role type
Customer Service Coordinator (Property Management)
Builds
Student accommodation units and support services
Domain
Education / Student Housing
Deliverable
product features
Required skills
Customer service, property management, room inspections, administration, emergency response coordination, third-party liaison
Preferred skills
Accommodation industry experience, university environment experience, Star Rez Property Management System proficiency, cultural awareness
Responsibilities
Operate day-to-day front desk reception, assist with ongoing property management, conduct room inspections, assist residents with residency and study enquiries, liaise with third parties for building facilities management, serve as an active member of the emergency response team