Deployment and Support Engineer (Japan)
Core
Lead technical implementation, ongoing usage, and system maintenance for Skydio's cloud-connected drone and dock systems across the Japanese customer base.
Role type
Senior Deployment and Support Engineer (Hardware/Network/Cloud)
Builds
Cloud-connected drone and dock systems for enterprise and government customers in Japan
Domain
Autonomous drones, aerial mobility, enterprise IoT, cloud networking
Required skills
IP networking (WiFi, cellular, IPsec), Linux troubleshooting, hardware installation/configuration, log analysis, incident management, project management, bilingual communication (Japanese/English), drone regulatory compliance
Preferred skills
REST API integration, Bash/Python scripting, IoT streaming (WebRTC), photogrammetry/surveying, RMA workflows, channel partner management
Technologies
Linux, IP suite, cellular modems, WiFi mesh, WebRTC, REST APIs
Responsibilities
Install, configure, and validate cloud-connected drone and dock systems in customer environments; troubleshoot networking, flight, and media streaming issues; manage enterprise deployment projects; act as technical bridge between Japanese customers and US engineering teams; quantify product feedback to influence roadmaps.
Seniority
Senior, hands-on IC with strategic account management
