Customer Service / Internal Sales Representative
Core
Handling incoming customer enquiries, providing quotes, and managing sales orders for mechanical power transmission and chain products.
Role type
Customer Service / Internal Sales Representative
Builds
Sales orders and customer delivery expectations for industrial power transmission products
Domain
Industrial manufacturing (mechanical power transmission, chains, bearings, hydraulics)
Deliverable
client delivery
Required skills
Customer service, internal sales, quote generation, order entry, stock analysis, warehouse coordination
Preferred skills
Knowledge of chain, bearings, power transmission, and hydraulics products
Responsibilities
Answering incoming enquiries regarding stock availability, deliveries, and pricing; Providing quotes to customers via phone or email; Inputting sales orders; Coordinating with warehouse staff to ensure customer delivery expectations are met; Analyzing stock availability using system reports; Maintaining customer information regarding orders held in the system