Transport - Parts Interpreter/ Customer Service - Woodridge
Core
Customer-facing role handling inbound enquiries, processing automotive parts orders, and providing technical product information.
Role type
Parts Interpreter / Customer Service Representative
Builds
Customer orders and quotations for automotive parts and accessories
Domain
Automotive retail and parts distribution
Deliverable
product features
Required skills
Automotive parts knowledge, order processing, customer service, communication, MS Office, ERP systems
Responsibilities
Answering high volume inbound calls, processing customer orders for parts and accessories, preparing quotations, resolving customer complaints, communicating order delays
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