ServiceNow Developer FSO
Core
Functional consultant for ServiceNow in Financial Services Operations, bridging business requirements with technical implementation.
Role type
Senior ServiceNow Functional Consultant (FSO)
Builds
Process flows, functional specifications, and validated ServiceNow configurations/customizations for financial services clients.
Domain
Financial Services / Enterprise Service Management
Required skills
Financial Services Operations (FSO) domain expertise, ServiceNow cross-module experience, Functional Requirements Specification (FRS) creation, process flow design, UAT leadership, solution feasibility assessment, configuration vs. customization decision-making
Preferred skills
ServiceNow DevOps platform experience, stakeholder management, demonstration skills
Technologies
ServiceNow DevOps
Responsibilities
Partner with business stakeholders and SMEs to gather and clarify requirements; collaborate with technical teams to ensure development aligns with functional specs; assess requirement feasibility and recommend best practices; prepare and finalize detailed functional specifications; lead system validation and User Acceptance Testing (UAT); communicate progress and solution demos to clients.
Seniority
Senior, hands-on IC
