CDD - Hôte d'accueil et Hospitalité clients - Paris - H/F/X
Core
Welcome and host clients in Chanel fashion boutiques, ensuring an exceptional customer experience aligned with the brand's values.
Role type
Client hospitality and concierge specialist
Builds
High-end retail customer experience for Chanel fashion clients
Domain
Luxury fashion retail
Deliverable
client delivery
Required skills
Client relationship management, storytelling, proactive service proposal, event coordination, visual merchandising standards, cultural awareness
Preferred skills
Fashion industry knowledge, multilingual communication
Technologies
None
Responsibilities
Greet and direct clients within the boutique, manage client waiting experiences, coordinate client appointments with sales teams, promote the brand's heritage and local cultural activities, maintain boutique presentation standards, contribute to team briefings
Seniority
Entry-level to Junior