Fragrance Specialist - Selfridges Birmingham
Core
Elevate the fragrance category through immersive consultations, storytelling, and service-led experiences while contributing to the overall success of the counter via makeup and skincare promotion.
Role type
Senior retail fragrance specialist (luxury beauty)
Builds
Long-lasting client relationships and a growing client portfolio through in-store and digital channels
Domain
Luxury beauty retail (fragrance, makeup, skincare)
Deliverable
client delivery
Required skills
Perfumery knowledge, clienteling and data capture, event hosting, sales target achievement, coaching and mentoring
Preferred skills
Passion for storytelling, ability to build rapport quickly, confidence in delivering workshops
Technologies
Clienteling and data capture tools
Responsibilities
Deliver expert personalized fragrance consultations, host masterclasses and in-store events, share product benefits and application techniques, achieve individual and counter sales targets, mentor colleagues on fragrance expertise
Seniority
Individual contributor, experienced retail professional