Retail Learning and Development Partner, WFJ
Core
Empowering Watches & Fine Jewelry Advisors to embody brand values, build client emotional connections, and drive loyalty through customized training and on-the-floor coaching.
Role type
Senior Learning and Development Partner (Retail)
Builds
Customized learning solutions, individualized coaching plans, and in-boutique training sessions for retail staff.
Domain
Luxury retail (Watches & Fine Jewelry)
Required skills
Coaching, training delivery, client interaction analysis, stakeholder collaboration, presentation skills, independent work, retail operations knowledge.
Preferred skills
Luxury goods industry experience, watch and fine jewelry sales experience, digital savvy, growth mindset.
Responsibilities
Deliver customized training and coaching to retail staff, observe client-staff interactions to identify learning gaps, create learning and coaching plans, collaborate on people development strategies.
Seniority
Senior, hands-on IC