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SDM - RCM

Chennai India💼 Full-time🗓 2026-09-28

Core

Manage a team of agents to execute day-to-day activities, plan deliverables, and ensure SLAs are met for healthcare clients.

Role type

Manager, Revenue Cycle Management (RCM) operations

Builds

RCM operations and team performance for healthcare clients

Domain

Healthcare / Revenue Cycle Management

Deliverable

client delivery

Required skills

team management, resource planning, financial management, SLA/KPI monitoring, conflict resolution, process improvement, project management, quality control

Preferred skills

MBA, strong analytical and quantitative abilities

Technologies

business support software

Responsibilities

Oversee team activities and ensure SLA compliance, handle client escalations and participate in client meetings, initiate process improvements, manage team budget and finances

Seniority

Manager, hands-on leadership

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