Coordinateur.trice Service
Core
Coordinate service operations and schedule after-sales technicians for a specific geographic sector to optimize costs and ensure service levels.
Role type
Service Operations Coordinator
Builds
After-sales service interventions and client service offers
Domain
Logistics / Industrial Equipment / After-Sales Service
Required skills
Service planning, After-sales technician management, Client offer promotion, Portfolio tracking, Administrative training, Scheduling tools, SAP (preferred)
Preferred skills
SAP experience
Responsibilities
Plan after-sales technician interventions, Monitor service level and technician occupancy rates, Promote service offers to clients, Support the Service Client Manager in portfolio tracking
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