Responsable Equipe Service
Core
Manage a technical team of forklift operators to ensure service quality, profitability, and client satisfaction for maintenance, repair, and short-term rental contracts.
Role type
Team Lead / Service Manager (Logistics & Intralogistics)
Builds
Maintenance, repair, and short-term rental services for material handling equipment
Domain
Logistics / Intralogistics / Industrial Equipment
Required skills
Team leadership, B2B sales experience, operational organization, cost control, client relationship management, technical equipment knowledge
Preferred skills
Knowledge of material handling equipment, construction equipment, heavy trucks, or industrial machinery
Technologies
Forklifts, material handling equipment, heavy trucks, industrial machinery
Responsibilities
Ensure quality of service for maintenance, repair, and rental contracts; manage profitability of forklift services; supervise and control team activity for productivity and client satisfaction; maintain commercial relationships and brand image; manage technician resource allocation (uniforms, tools, vehicles, safety); validate technician quotes for technical and pricing adequacy
Seniority
Mid-level, hands-on manager