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Software Product Manager

Grand Rapids, MI, United States💼 Full-time💰 $102,400–$102,400🗓 2026-09-28

Core

Define, deploy, and scale AI-driven capabilities within the Command Center platform for industrial operations.

Role type

Senior Product Manager (Industrial AI & Operational Intelligence)

Builds

AI-powered decision support tools for warehouse, distribution, and manufacturing operations

Domain

Industrial automation, supply chain technology, operational intelligence

Deliverable

production ML models

Required skills

AI strategy, use-case discovery, business case development, data readiness assessment, pilot execution, customer validation, change management, commercialization, cross-functional leadership, operational KPIs translation

Preferred skills

WMS/WES/WCS/MES experience, LLMs, AI agents, MLOps, data pipelines, forecasting, anomaly detection, causal AI, simulation

Technologies

Command Center platform, WMS, WES, WCS, MES, digital twins, industrial IoT, telemetry, LLMs, MLOps

Responsibilities

Identify high-value AI opportunities and translate customer pain points into use cases; guide AI engineers and architects on product decisions; lead customer engagements from discovery to production rollout; define validation frameworks for model quality and business impact; support sales with customer narratives and value assessments

Seniority

Senior, hands-on IC

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