Library Officer, Public Libraries
Core
Guide customers on library etiquette, promote collections and services, and manage outsourced staff and volunteers to deliver quality standards in public libraries.
Role type
Library Officer (Public Libraries)
Builds
Public library services, programs, and collections for community patrons
Domain
Public Sector / Library Services
Deliverable
product features
Required skills
Customer service, team supervision, program engagement, collection management, operational support, shift work adaptability
Preferred skills
Data analytics, design
Responsibilities
Guide customers on library etiquette and promote collections; Provide physical and digital collection recommendations through programs; Manage a team of outsourced staff and volunteers; Process library items for collection development; Ensure facility maintenance; Compile reports and statistics; Handle customer queries and feedback.