Administrative Executive, HMG/BSCC
Core
Handle public enquiries via hotline regarding lease administration, housing maintenance, finance, and car park matters while promoting e-Services.
Role type
Administrative Executive (Call Centre)
Builds
Customer service interactions and case resolution for public housing inquiries
Domain
Public Housing / Government Services
Deliverable
client delivery
Required skills
telecommunication, customer service, policy knowledge, data entry, problem resolution, stress management, independence
Preferred skills
call centre experience
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