Technology Systems and Business Analyst
Core
Manages and supports the City of Tucson's Planning and Development Services Department technology needs, acting as a subject matter expert to assess business needs and identify technology solutions.
Role type
Senior Business Analyst (Government)
Builds
Enterprise Permitting and Land-management systems (EPL) and associated public-facing applications
Domain
Municipal Government / Urban Planning
Required skills
Business process analysis, system configuration, data governance, user training, project coordination, requirements gathering, workflow design, testing coordination, stakeholder management
Preferred skills
Enterprise business systems support (permitting, licensing, land management), business intelligence tools, municipal government experience
Technologies
EPL, Microsoft Teams, Business Intelligence tools
Responsibilities
Assess departmental needs and identify technology solutions; maintain system configuration and workflows for EPL; coordinate evaluation and implementation of technology solutions; analyze business processes to identify inefficiencies; develop operational reports and dashboards; provide functional support and training; coordinate testing for upgrades and changes; lead and provide direction to assigned Business Analyst staff
Seniority
Senior, hands-on IC with leadership responsibilities