Supervisor, Front of House (LBE)
Core
Supervise front-of-house operations for a large-scale entertainment venue featuring VR, gaming, dining, and events.
Role type
Front-of-house supervisor (hospitality/entertainment)
Builds
Guest experiences, events, and seamless venue operations
Domain
Entertainment, hospitality, food service
Deliverable
product features
Required skills
Team leadership, guest service, conflict resolution, staff training, scheduling, budget management, compliance with health/safety regulations
Preferred skills
POS system familiarity, experience in amusement or retail industry
Responsibilities
Execute groups and events, maintain game and retail operations, greet and resolve guest concerns, train and coach staff, manage payroll and attendance records, ensure facility cleanliness and safety standards, achieve sales targets within budget
Seniority
Junior to Mid-level, hands-on IC