Appraisal Specialist
Core
Guide used car sellers through the appraisal process, present offers, and build trust to achieve store appraisal buy goals.
Role type
Frontline sales associate (automotive appraisal)
Builds
Used car sales transactions
Domain
Retail / Automotive
Deliverable
product features
Required skills
Customer service, verbal communication, data entry, multitasking, physical stamina, flexibility
Responsibilities
Engage with customers to understand motivations, present appraisal offers, address objections, collect and input data accurately, maintain a clean work area
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