Claims Representative Entry Level
Core
Entry-level Claims Representative handling non-standard auto claims, verifying coverage, assessing liability, and supporting customers through the claims process.
Role type
Entry-level Claims Representative (Non-Standard Auto)
Builds
Auto insurance claims resolutions and customer support
Domain
Insurance (Auto)
Deliverable
client delivery
Required skills
Liability assessment, policy review, recorded statement taking, police report analysis, claim reserve establishment, regulatory compliance, customer communication, state licensing maintenance
Preferred skills
Insurance experience, customer service experience, time management, technological aptitude, travel availability
Responsibilities
Review policies and accident details to verify coverage and compensability; take and review recorded statements from involved parties and witnesses; evaluate claims exposure and establish timely reserves; document all decisions and correspondence to comply with regulations; support customers with empathy and communicate claim status and decisions.
Seniority
Entry-level, hands-on IC