Senior Director, Back Up Care Program
Core
Provide strategic and operational leadership for Back-Up Care (BUC) programs, driving program development, operational effectiveness, and revenue growth.
Role type
Senior Director, Program Operations
Builds
Back-Up Care programs for corporate clients
Domain
Corporate services / Child care operations
Required skills
Strategic planning, operational management, revenue growth strategies, team leadership, stakeholder liaison, market analysis, project management, policy integrity, account management, hiring strategy
Preferred skills
Master's Degree, client onboarding experience, independent work, attention to detail, project management, high-performing team leadership
Technologies
BUC Program systems
Responsibilities
Manage strategic initiatives and projects for operational efficiencies and revenue expansion; oversee performance management and career development of program team members; act as central program representative for sales support and RFPs; conduct market analysis for operational improvements; collaborate with sales and services teams to drive new opportunities; represent the program in external interactions with clients and vendors.
Seniority
Senior Director, strategic leadership & team management
