Customer Service Representative II
Core
Processing complex technical orders and change orders for field sales, manufacturing plants, and external customers.
Role type
Customer Service Representative (Order Entry)
Builds
Order processing workflows for Donaldson Power Generation customers
Domain
Industrial filtration / Manufacturing
Required skills
complex order entry, change order management, data entry accuracy, problem solving, information retention, prioritization, phone communication
Preferred skills
manufacturing or distribution environment experience
Technologies
order management systems, communication tools
Responsibilities
Process complex technical orders from customers and inside sales; communicate with plants regarding order changes; answer phones professionally; prioritize workload across different programs and groups.
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