School Success Caseworker
Core
Connect newcomer refugee families with schools and community resources to support school enrollment, engagement, and academic success for youth with complex needs.
Role type
School Success Caseworker (Education Case Management)
Builds
School enrollment pathways, family-school partnerships, and support systems for refugee youth
Domain
Humanitarian aid / Education / Social Services
Deliverable
client delivery
Required skills
Case management, family outreach, school system navigation, IEP/504 plan coordination, data tracking, trauma-informed care, volunteer coordination, grant compliance reporting
Preferred skills
Experience with refugee/immigrant populations, cross-cultural communication, multi-lingual learner support, local education system knowledge, Microsoft Office proficiency, valid driver's license
Technologies
Microsoft Office (Word, Excel, Outlook), internal referral systems, digital data entry tools
Responsibilities
Implement afterschool tutoring and mentoring activities; coordinate workshops and field trips; manage case notes and participant records; support school enrollment and orientation events; respond to internal and school partner referrals; assist families in accessing accommodations (IEPs, 504 plans, therapeutic services); serve as liaison between school staff and IRC clients; track program data for funder reporting; refer families to health and wellness services.
Seniority
Mid-level IC (2+ years experience required)