Ejecutivo/a de Cobranza (Tijuana, Baja California Sur)
Core
Manage an in-person portfolio of clients with overdue accounts, establishing contact, understanding their situation, and negotiating regularization alternatives.
Role type
Field collections executive
Builds
Debt recovery and account regularization for a global bank
Domain
Banking / Financial services
Deliverable
client delivery
Required skills
Persuasion, negotiation, assertiveness, results orientation, resilience, empathy, autonomy, organization, financial product knowledge
Responsibilities
Conduct field visits to contact clients with overdue accounts, negotiate payment plans, and follow up on commitments
Seniority
Individual contributor
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