Ejecutivo PyME Pool - División Sur
Core
Drive profitability of the SME Center by providing high-quality service for maintenance, after-sales, and product operations to ensure customer satisfaction.
Role type
Senior SME Operations Executive
Builds
SME banking products and services
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
customer service, operational support, credit operations, account management, administrative control, strategic planning
Responsibilities
Handle client service requests for contracting, maintenance, after-sales, and operations; Provide operational advice and support to achieve service quality goals; Ensure customer satisfaction through timely fulfillment of operation, installation, follow-up, and contracting requests; Manage credit credit operations interacting with central areas; Administer and control client credit files; Propose strategies for administrative, operational, and accounting efficiency to drive profitability.