Senior Manager, Business Initiatives
Core
Lead end-to-end project delivery and business analysis initiatives to improve processes, controls, and customer experience in Life Insurance operations.
Role type
Senior Manager, Business Initiatives (Business Analysis & Process Improvement)
Builds
Enhanced Life Insurance operational processes, system enhancements, and compliant project outcomes.
Domain
Life Insurance / Financial Services
Required skills
Business analysis, process improvement/re-engineering, project delivery management, stakeholder governance, regulatory compliance, analytical problem-solving, MS Office suite (Word, Excel, PowerPoint, Visio)
Preferred skills
Agile/Waterfall methodologies, user requirement documentation, user acceptance testing, system streamlining
Responsibilities
Lead and oversee end-to-end project delivery defining scope and success metrics; Coach and mentor junior Business Analysts; Lead business analysis activities including eliciting and validating requirements; Monitor project performance, risks, and issues; Ensure alignment to business objectives and identify process improvement opportunities; Oversee quality assurance and promote best practices; Work with stakeholders to implement system enhancements; Fulfill regulatory requirements and compliance governance.
Seniority
Senior, hands-on IC with mentorship responsibilities
